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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jared Williams

Jared Williams

November 13, 2024

5  out of  5
rating by Jared Williams
"If you have a converted Van or School Bus and live in Michigan these are the people to call for insurance."
We responded:
"Jared, We’re honored by your positive feedback! WE love it when you recognize the hard work that our Agency Teams provide for you!! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Happy Holiday Season!!! Frank Nerychel State Farm Teams!!"
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Jackie Johnson

March 9, 2024

5  out of  5
rating by Jackie Johnson
"This office is so wonderful to work with. They are always on top of everything and have the best staff and customer service. I would not go anywhere else. I am also impressed with how much the office does for the community and how involved they are. Thank you."
We responded:
"Jackie, thank you for your business and freindship!! Frank Nerychel state farm of Greenville will always be there for you!! Thank you for the amazing review, it means the world to us! Frank and Team "
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Tonya Woods

February 9, 2024

5  out of  5
rating by Tonya Woods
"Frank and his staff are top notch! They go above and beyond to ensure you are taken care of. I recently had to file a claim on my car. I felt like a problem child due to calling with 90 billion questions I had. Rose and Lynn took my calls 90% of the time and they never made me feel as if I were a burden. And when they said they were going to do something for me they always followed through with everything they said they were going to do. And when it came down to it, Frank went out to bat for me when things were not going well when it came to my claim. Frank and his team cares about the people they insure. I once appreciated the phone call Frank made to me personally after my father passed just to see how me and my mother were holding up. I find this level of customer service to be exceptional."
We responded:
"Tonya, thank you for allowing us to serve you and your family. We appreciate all the you have done for us! Frank Nerychel State farm family will always be there for yours. Take care!"
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Dauri Howell

June 9, 2023

5  out of  5
rating by Dauri Howell
"Great service as always."
We responded:
"Thanks Dauri!!! Appreciate you!! Let us know if there is anything else that you may need. Enjoy your summer. Frank and team"
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Samantha Grummet

January 4, 2023

4  out of  5
rating by Samantha Grummet
"Friendly, reasonable prices"
We responded:
"Samantha, thank you for the great review!! Please do not hesitate to reach out if there is anything that we can do to help more. Happy monday!!!"
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A M

November 10, 2022

5  out of  5
rating by A M
"Amazing staff who are very helpful with finding what insurance you need and can afford. Great rates too!!!"
We responded:
"Great to finally meet you and your husband!! Your business and commitment to my team mean the world to me!! I was so startled when u popped in around the corner. Lol."
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Tina Lewis

August 31, 2022

5  out of  5
rating by Tina Lewis
"Lori Jacobs is amazing she’s very helpful helping me get my car insured. Definitely recommending this company"
We responded:
"Tina thank you for the amazing reccomendation!!! We think Lori is pretty awesome too!! Thank you for not keeping her a secret!! We appreciate you."
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Sandra Pinckney

August 27, 2022

5  out of  5
rating by Sandra Pinckney
"Customer service oriented,!"
We responded:
"Thank you for the outstanding review Sandra!! We appreciate you!!!"
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Lenae Orvis

July 12, 2022

5  out of  5
rating by Lenae Orvis
"They go above an beyond to get you what you need at a really good price. Have always been friendly to us!"
We responded:
"Lenae thank you so much for the 5 stars!!! We think that customers like you deserve those as well. Thanks for the kind words about the hard work that our team puts in. We could not do it with out you. Take care!!!!"
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Dee Jacobs

June 12, 2022

5  out of  5
rating by Dee Jacobs
"Love the whole team !"
We responded:
"Dee, thank you for the great review!! We appreciate you and your families trust in our agency and State Farm!!"
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Chad Rollston

April 19, 2022

5  out of  5
rating by Chad Rollston
"Friendly staff always helpful and they always do whatever they can to help and go the extra mile"
We responded:
"Chad, thank you for the great review! We appreciate you!! Protecting and helping with what you value the most means the world to us!! Have a great day!"
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Sampson Irish

November 20, 2021

5  out of  5
rating by Sampson Irish
"Awesome people"
We responded:
"Thank you for the great review!! We appreciate you"
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Brooke Hilliker

October 14, 2021

5  out of  5
rating by Brooke Hilliker
"This branch comes highly recommended! Rose is amazing and makes you feel like family from the start."
We responded:
"Brooke, thank you for the amazing review!! I will pass this on to rose straight away. I apologize for not being available to meet you personally the day that you had come in!! Take care we appreciate you!!!"
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Gayle Wernette

July 1, 2021

5  out of  5
rating by Gayle Wernette
"A great person to work with. Very knowledgeable."
We responded:
"Gayle thank you for the great review!!! We love having you and Max here!! You make us great!!!"
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Darlene Durham

June 25, 2021

5  out of  5
rating by Darlene Durham
"Always willing to be a good neighbor. Low rates, great folks."
We responded:
"Thank you for the awesome referrall/review!! It's awesome to have an agency team full of people that know, our customers needs determine our direction!! Thanks for all that you do for us!!!"
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Dave Clifford

June 1, 2021

5  out of  5
rating by Dave Clifford
"Great group of people always their with a beautiful smile on their faces when you walk in"
We responded:
"Dave!! Thank you for a great review!! We appreciate all your help with our great customers as well!! Thank you for helping us protect the community!!"
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Layne Newswanger

May 25, 2021

5  out of  5
rating by Layne Newswanger
"Super friendly, helpful and professional staff. Great rates, quick response. Recommend this agency to anyone"
We responded:
"Layne, thank you for a great review!! YOU put the greatness into our agency. How we serve our customers is a direct reflection of how we get treated by all of you!! We appreciate you!"
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Mishee Wishee

April 17, 2021

5  out of  5
rating by Mishee Wishee
"Everyone at the office is not only polite, but they know me by name (except the new ones) & always make sure that everything I need done it’s handled pretty quickly & stress free. Not only that because of my work hours I can’t always catch the office open , I can call customer service whom are also on point. I’m very satisfied with my policy’s and prices."
We responded:
"Thank you for the great review!! Its because of great customers like you that we are able to do what we do!! Thank you, thank you!! We appreciate you more than you know."
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Jason Anderson

January 10, 2021

1  out of  5
rating by Jason Anderson
"Left a messge never got a reply."
We responded:
"Jason- I have double checked for your info or phone number in my system as well as reached out to all the Jason Anderson's in my book of business and was not able to locate you. Are you sure that you called the correct State Farm Office? Please let us know how we can help!!! We are here to serve you better!! Jason I'm sorry that you had that experience. We were having phone issues with at&t we have since switched phone providers as of Thursday. Please reach out to us a again for excellent customer service!!"
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Katie Bannister

September 12, 2020

5  out of  5
rating by Katie Bannister
"Very helpful great customer service they go the extra mile"
We responded:
"Thank you for the great review katie!! We love having great customers like you and your family here with us!!!"
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Darlene Durham

August 18, 2020

5  out of  5
rating by Darlene Durham
"Informative and friendly staff.. best rates I've found."
We responded:
"Thanks!!!! We appreciate you"
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zippyfireman v

June 13, 2020

5  out of  5
rating by zippyfireman v
"Only place to do business"
We responded:
"Thi review means the world to us!! Thank you, we try very hard!! We work for you!!"
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Misty DeSonier

May 12, 2020

5  out of  5
rating by Misty DeSonier
"I recently had to switch Agents, I love state farm but its all about the agent. Frank an his team have been so informative an easy to talk to I wish all agencies treated me like a good neighbor. I highly recommend Frank, Rosie his whole team. I have barely been with them switching from the other agent in Greenville, an know more about my insurance, the right coverage for me then I have in my last 15 years just paying it. Thank you so much to this state farm team for showing us how a good Neighbor is always there."
We responded:
"Thanks misty!!! We appreciate you and your loyalty to state farm."
Profile photo of Steven Dexter Dexter Asphalt Maintenance

Steven Dexter Dexter Asphalt Maintenance

May 5, 2020

5  out of  5
rating by Steven Dexter Dexter Asphalt Maintenance
"Great rates and friendly services"
We responded:
"Thanks steven!! See you soon we will have to catch up!! We appreciate you"
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Jeremy Warner

March 4, 2020

5  out of  5
rating by Jeremy Warner
"Everyone there is very friendly and helpful!"
We responded:
"Jeremy thank you!! We work for you and are only there because of great people like you!!"